About Lely UK
Founded in 1968, Lely (UK) Limited is a member of the Lely group, one of the largest manufacturers of agricultural machinery in the world.
More About Lely UK
The UK business has two divisions: Agricultural and Turf, with the Turf sector holding sole distribution rights to sell the Toro commercial range of products throughout the UK and Ireland.
At Lely, we pride ourselves on offering an exceptionally high standard of pre-sale and after-sales back up on Toro products, both via our network of dealers and from head office at St Neots in Cambridgeshire.
Our comprehensive range of Toro demonstration machines offers potential or existing customers full evaluation of any product in the range before purchase. In addition, the expertise of the dealer staff and Lely's own technical sales staff is always available to call on for help and advice.
When you buy Toro commercial products, you get a second-to-none parts back up. All Toro dealers are required to hold a comprehensive stock of parts and their service staff are factory trained by us to offer an excellent local service and a product knowledge that is fully up-to-date. End users too are offered operator training sessions at our St Neots headquarters.
Each dealer is computer-linked to our parts department for quick and efficient checking of availability and placing of orders.
We currently hold 15,000 Toro line items in St Neots, available for delivery at 24 hours notice anywhere in the UK, and 12,000 fast moving lines are housed at the European distribution centre in Holland with next day availability. If all else fails, a 72-hour trans-Atlantic air freight service comes into action calling on parts held at Toro's Minneapolis manufacturing base.
This is all at no extra cost to the costumer and ensures downtime is kept to a minimum.
Toro products are designed and manufactured to the highest possible standards. In Lely (UK) and the Toro dealer network, customers can rest assured they have the best back up possible when they choose a Toro machine.
Mission Statement
Our mission is:
To deliver solutions to our customers that enhance their financial and social well-being by offering them leading edge turf grounds maintenance equipment and unrivalled support services.
Core Values
Committed people
Dedication, involvement, reliability, sustainability, continuity and honesty are key to our culture. We stand by what we say. We ensure quality service and products by empowering our employees and we facilitate and monitor customer feedback in order to continually improve our performance to customers through innovation. In short: we say what we do and we do what we say!
Innovation
Both in the past and in the future innovation has always been our strongest competitive advantage and as such, the core of our company. Although we specialise in the dairy/cattle sector, we stimulate "out-of-the- box thinking" to seek the most advanced, creative solutions to improve the financial and social life of dairy farmers.
Independence
We are proud of our history as a family company and we aim to remain an independent company, now and into the future. This means that we can more simply make best use of our creative skills.
Respect
We aim to manage the social and environmental impacts that our products and services may have and we accept our responsibility in respect of the sustainable development of the agricultural sector.
Our Corporate Strategy
Ensuring the growth of the Lely Group through developing and marketing innovative top-quality products and services at competitive prices, which appeal to our customers and are aimed at improving their financial and social wellbeing.
Contacts
Lely UK Ltd
Station Road
St Neots
Cambridgeshire PE19 1QH
Tel: +44 14 80 22 68 00
Fax: +44 14 80 22 68 01
Email: uk@lely.com
Legal Information
Registered Office and Place:
Lely (UK) Ltd
Station Road
St. Neots
Cambridgeshire
PE19 1QH
Registered in England No. 00937578